Terms of Service

Effective date: 2026-04-27

1. Agreement

These Terms of Service ("Terms") govern your access to and use of the Amevo app, related websites (including amevo.gr), and related support services provided by Amevo ("Amevo", "we", "us", or "our").

By downloading, accessing, or using Amevo, you agree to these Terms. If you do not agree, do not use the service.

If a binding Greek-language version is published, it controls in case of inconsistency between the Greek and English versions, except where otherwise required by law.

2. Definitions

3. Eligibility and Accounts

The Service is intended primarily for use in a professional or business capacity by Greek freelancers, sole traders, and small businesses. You may use Amevo only if you are legally permitted to do so and can form a binding agreement with us under applicable law, or are validly authorised to act on behalf of a business or other legal person using the Service.

Where you qualify as a Consumer, the mandatory protections of Greek and EU consumer law apply and prevail over any conflicting provision of these Terms (see Section 19).

You are responsible for:

If you create an account on behalf of a business or another person, you confirm that you have authority to do so and that the entity is bound by these Terms.

4. What Amevo Does

Amevo is a myDATA invoicing tool for Greek freelancers, sole traders, and small businesses, supporting invoice-related workflows including:

Amevo is not a law firm, accounting firm, tax advisor, or government authority, and the Service does not constitute legal, tax, accounting, or regulatory advice.

Regulatory status: ERP channel, not a licensed e-invoicing provider

Amevo operates exclusively as an ERP-channel client to AADE myDATA. Each user obtains their own credentials from AADE (a personal aade-user-id and subscription key) and the app transmits documents to myDATA using those user-issued credentials, identifying the user (and their AFM) as the issuer of every document.

Amevo is not a licensed Electronic Invoice Service Provider (Πάροχος Υπηρεσιών Ηλεκτρονικής Έκδοσης Στοιχείων, or "ΥΠΑΗΕΣ") within the meaning of AADE decisions Α.1035/2020 and Α.1112/2025. Amevo does not issue invoices on behalf of any other business, does not transmit documents under its own credentials for third-party AFMs, and does not act as an intermediary or relay between you and AADE. The suitability authorisation and ISO 27001 obligations imposed on licensed providers apply only to entities that issue invoices on behalf of other businesses under contract; they do not apply to ERP-channel software that taxpayers use to issue their own invoices.

You are the legally responsible party for every invoice and submission made through the Service. By using Amevo to submit data to AADE, you confirm that you have obtained your own AADE credentials directly from the AADE portal and that you are authorised to issue the documents in question.

5. User Responsibilities

You are solely responsible for:

When the app submits data to AADE, GSIS, Article 39a, or another external service at your request, you remain the controller of the underlying tax record under GDPR and Greek law, and you authorise us to transmit that data on your behalf, acting as your agent or processor for the technical step, in line with our Privacy Policy.

6. Free and Paid Features

Amevo may offer both free and paid features. Premium access may include higher usage limits, recurring-invoice features, saved templates, saved products, saved customers, support-related benefits, and future premium functionality.

We may change, add, or remove features, limits, and pricing from time to time, subject to applicable law and platform rules. Where a change adversely affects you and you are a Consumer, Section 19 applies.

7. Subscriptions, Billing, and Renewal

If you purchase an auto-renewable Subscription through the App Store:

You can manage or cancel your Subscription through Apple at https://apps.apple.com/account/subscriptions.

For App Store purchases, Apple acts as the merchant of record. Apple issues the receipt and tax invoice for your Subscription; we do not invoice you directly for the Subscription itself. Unless required by applicable law, we do not control App Store billing and we do not issue App Store refunds directly. Refunds, billing disputes, and Subscription payment issues are handled by Apple under Apple's policies. Your statutory rights as a Consumer remain unaffected.

Deleting your Amevo Account does not automatically cancel your App Store Subscription. You are responsible for cancelling the Subscription through Apple if you do not want it to renew.

8. Government and Third-Party Services

Amevo relies on third-party and public-sector services, including Apple, Google, Supabase, RevenueCat, OneSignal, TelemetryDeck, Sentry, AADE, and GSIS.

We are not responsible for:

Your use of those services may also be subject to separate terms and privacy policies.

9. Acceptable Use

You agree not to:

We may suspend or terminate access if we reasonably believe you are violating these Terms, creating risk, or exposing us or others to harm. Where reasonably possible, we will provide advance notice; we may act without notice in cases of urgent risk, suspected fraud, or legal compulsion.

10. Your Content and Data

You retain ownership of the Content you submit to Amevo.

You grant us and our service providers (acting as our processors) a limited, non-exclusive, worldwide, royalty-free right to host, process, transmit, store, copy, and display that Content only as needed to:

You confirm that you have the necessary rights and permissions to provide any personal data, business data, invoice data, or other Content you upload or submit through the Service.

11. Indemnification

To the maximum extent permitted by law, you agree to indemnify and hold harmless Amevo, its affiliates, directors, officers, employees, contractors, and licensors from and against any claims, liabilities, damages, losses, and reasonable expenses (including reasonable legal fees) arising out of or related to:

This Section does not apply to the extent the claim arises from our wilful misconduct or gross negligence, and does not limit your statutory rights as a Consumer.

12. Local Storage and Backups

Some Amevo data is stored only on your device, including certain credentials, local settings, and generated PDF files. If you delete the app, lose your device, or clear local data, that data may be unrecoverable unless it was separately synced or backed up by you.

You are responsible for keeping your own backups and records where legally or operationally necessary.

13. Privacy

Our handling of personal data is described in our Privacy Policy.

By using Amevo, you acknowledge that we may process data as described in that Privacy Policy.

14. Availability, Updates, and Changes

We may modify, suspend, or discontinue all or part of the Service at any time. We may also release updates, patches, or new versions of the app, and some features may stop working properly if you do not install updates.

We do not guarantee that the Service will always be available, uninterrupted, error-free, or compatible with every device, operating-system version, or third-party service.

15. Intellectual Property

The Amevo app, branding, design, software, and related materials are owned by Amevo or its licensors and are protected by intellectual-property laws.

These Terms grant you a limited, revocable, non-transferable, non-sublicensable licence to use the Service for its intended purpose, on Apple-branded devices that you own or control, as permitted by the App Store Terms of Service (including any Family Sharing rules). Except as expressly allowed by mandatory law, you may not copy, modify, distribute, sell, license, or create derivative works from the Service.

16. Termination, Account Deletion, and Data Export

You may stop using the Service at any time and may delete your Account through the in-app account-deletion control or by emailing support@amevo.gr.

We may suspend or terminate your access if:

Where reasonably possible, we will give you reasonable advance notice and an opportunity to cure, except in cases of urgent risk or legal compulsion.

If your Account is deleted, access to synced Account data ends after the deletion is processed. For at least 30 days before final deletion, you may request a copy of your Content (such as invoices, customer lists, and product catalogues) in a commonly used machine-readable format, free of charge. We will retain limited information where necessary for legal, tax, accounting, fraud-prevention, security, or dispute-resolution purposes, as described in our Privacy Policy.

17. Disclaimers

The Service is provided on an "as is" and "as available" basis to the maximum extent permitted by law.

To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted availability.

Without limiting the above:

This Section does not exclude or limit the statutory rights of Consumers, including conformity rights for digital content and digital services under Greek and EU law.

18. Limitation of Liability

To the maximum extent permitted by law, Amevo and its affiliates, directors, officers, employees, contractors, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, goodwill, business opportunities, or business interruption arising out of or related to your use of the Service.

To the maximum extent permitted by law, our total aggregate liability for all claims arising out of or relating to the Service will not exceed the greater of:

Nothing in these Terms excludes or limits our liability for:

For Consumers, the limitations in this Section apply only to the extent permitted by Greek Law 2251/1994 and Directive 93/13/EEC; statutory consumer remedies, including conformity remedies under Directive (EU) 2019/770, are unaffected.

19. Consumer Rights Savings Clause

If you contract as a Consumer, the mandatory provisions of the law of your country of habitual residence (and, in any case, of Greek and EU consumer-protection law) apply and prevail over any conflicting term in these Terms. Nothing in these Terms is intended to deprive you of mandatory consumer protections that cannot be waived by agreement.

This includes, without limitation, your statutory rights to:

20. Force Majeure

Neither party is liable for any failure or delay in performance to the extent caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, government action, labour disputes, internet or telecommunications outages, third-party platform or government-system failures, and pandemic-related restrictions. The affected party will use reasonable efforts to mitigate the impact.

21. Apple App Store Terms

If you downloaded the app from Apple's App Store, you acknowledge and agree that:

You also agree to comply with any applicable App Store terms.

22. Governing Law and Disputes

These Terms are governed by the laws of Greece, without regard to conflict-of-law rules, and subject to the mandatory consumer-protection rules of your country of habitual residence where you contract as a Consumer (Rome I Regulation art. 6).

Any dispute arising out of or relating to these Terms or the Service is subject to the exclusive jurisdiction of the courts of Athens, Greece. Where you contract as a Consumer, you may bring proceedings in the courts of your country of residence and may only be sued there, in line with Brussels Ia Regulation art. 17–19.

EU Online Dispute Resolution. If you are a Consumer resident in the EU, you may use the European Commission's online dispute-resolution platform at https://ec.europa.eu/consumers/odr. For Greek consumers, the competent independent authority is the Consumer Ombudsman (Συνήγορος του Καταναλωτή, www.synigoroskatanaloti.gr).

23. Notices

We may give notices to you by email (to the address associated with your Account), through the app, or on our website. You may give notices to us at support@amevo.gr or at the postal address in Section 27. Notices are deemed delivered when sent (for email and in-app), or three business days after dispatch (for post).

24. Assignment

You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganisation, or sale of all or substantially all of our assets, or to an affiliate, on notice to you.

25. Severability and Entire Agreement

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect, and the invalid provision will be replaced by a valid provision that most closely reflects the original intent.

These Terms, together with the Privacy Policy and any in-app or store-level disclosures, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements on the subject. Our failure to enforce any provision is not a waiver of our right to do so later.

26. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you through the app, on our website, or by another appropriate method before the changes take effect, with reasonable advance notice. If a change adversely affects you and you are a Consumer, you have the right to terminate the affected Service free of charge before the change takes effect, in line with Directive (EU) 2019/770 art. 19.

The updated Terms become effective on the date stated in the updated notice.

27. Contact

For questions about these Terms, contact:

Amevo
support@amevo.gr

28. Revision History